AI receptionist for practices
An AI receptionist for dental and medical practices that answers every call, books it, and never takes a lunch break.
Alice answers practice calls in your own greeting, books and reschedules in your practice management system, collects new-patient intake and passes urgent symptoms straight to a person. For practices with one to six providers.
No account. No card. No sales call.
At a glance
- Answers on the second ring, in your greeting
- Books directly into your practice system
- Urgent symptoms escalated to a person
What do the calls your front desk misses cost the practice?
Put in your call volume, how many go unanswered, how many are new patients and what a new patient is worth to you. See the calls missed each month and the value of the bookings behind them. Runs in your browser. No account, no card, no call.
How it adds up, each month
- Inbound calls a month
- 1,083
- Missed calls from new patients
- 22
- Value of those patients, a year
- $130,000
Take this with you
No email required. It is your result.
Alice Desk — missed call calculator · 217 missed calls a month · 11 new patients a month who would have booked · Worth $130,000 a year, at my own value of a new patient Run it yourself: https://alicedesk.com
Method: calls a month = calls a day x clinic days a week, over a year and divided by months. Missed calls x the share from new patients x the share who would have booked gives the new patients lost, and x your value of a new patient gives what they are worth. Every rate is your own estimate, so the result is only as good as they are.
The front desk job, done on every call
A voice agent that answers in your practice's own greeting and does the real work of the front desk.
- Answers on the second ring
- Every call is answered in the practice's own greeting, including the ones that come in while the desk is busy.
- Books with real availability
- Books, reschedules and cancels directly in the practice management system, against real availability.
- New-patient intake
- Collects new-patient intake and insurance details during the call.
- Answers the common questions
- Handles the questions every practice is asked all day, the way you want them answered.
- Urgent symptoms go to a human
- Urgent symptoms are triaged to a person immediately, following a defined escalation script.
- Every call in the chart
- Each call is transcribed and summarised into the patient chart, and a confirmation is sent by text.
The problem
The front desk at a small practice is one or two people who are also checking patients in, so the phone rings out during clinic hours.
A missed call from a new patient usually goes to the practice down the road. Nobody leaves a voicemail, and a second receptionist is an expensive fix for a problem that lasts a few hours a day.
Who it is for
Dental and medical practices
Independent dental, dermatology, physio, veterinary and specialty practices with one to six providers.
Busy front desks
Practices where the front desk is one or two people who are also checking patients in.
How it works
Alice Desk, from the first step to the result.
- 01
Set what Alice may say
The practice defines its greeting, the questions to answer and what is off limits.
- 02
Connect your system
Alice books against real availability in your practice management system.
- 03
Every call is answered
Bookings, reschedules, intake and common questions are handled, and urgent calls escalate to a person.
- 04
Review in the chart
Transcripts and summaries land in the patient record.
Questions people actually ask
What can Alice actually do on a call?
Book, reschedule and cancel in your practice management system with real availability, collect new-patient intake and insurance details, answer common questions and text a confirmation.
What happens with an urgent call?
Urgent symptoms are triaged to a human immediately, using a defined escalation script.
Can we control what it says?
Yes. The practice sets what Alice may and may not say, and she answers in your own greeting.
Is there a record of each call?
Every call is transcribed and summarised into the patient chart.
What does it cost?
349 dollars a month for one location and 500 calls, or 599 dollars a month for 1,500 calls.
Do you support multiple locations?
Yes. Multi-location practices with a shared patient record are 1,200 dollars a month.
Who is it for?
Independent dental, dermatology, physio, veterinary and specialty practices with one to six providers.
Why should I trust the missed call calculator?
It is arithmetic on your own call counts and estimates, worked out in your browser. It cannot see your phone system, so use its call log if it keeps one. Hearing Alice answer a new-patient call as your practice is the free demo.
Pricing
Priced by location and call volume.
Single location
$349per month
One location and 500 calls.
- Booking in your practice system
- New-patient intake
- Urgent-call escalation
Busy practice
Recommended$599per month
One location and 1,500 calls.
- Everything in Single location
- 1,500 calls
Multi-location
$1,200per month
For groups with a shared patient record.
- Multiple locations
- Shared patient record
Prices in USD.
What do the calls your front desk misses cost the practice?
Put in your call volume, how many go unanswered, how many are new patients and what a new patient is worth to you. See the calls missed each month and the value of the bookings behind them. Runs in your browser. No account, no card, no call.
Open the free toolIt runs in your browser. Alice Desk never sees your inputs.